Russia’s Playbook for Social Media Disinformation Has Gone Global
Russia created a playbook for spreading disinformation on social media. Now the rest of the world is following it.
Twitter
said on Thursday that countries including Bangladesh and Venezuela had
been using social media to disseminate government talking points, while
Facebook detailed a broad Iranian disinformation campaign that touched
on everything from the conflict in Syria to conspiracy theories about
the Sept. 11 attacks.
The campaigns
tied to various governments — as well as privately held accounts in the
United States — followed a pattern similar to Russian disinformation
efforts before and after the 2016 presidential election. Millions of
people were targeted by content designed to widen political and social
divisions among Americans.
The global
spread of social media disinformation comes in a year when major
elections are set to take place in countries including India and
Ukraine. Last year, social media disinformation played a role in a
number of campaigns, including the highly contested presidential election in Brazil.
“Elections are coming up around the
world, and our goal is to protect their integrity to the best of our
ability and to take the learnings from each with us,” said Carlos Monje
Jr., Twitter’s director of public policy in the United States and
Canada, in a blog post.
Twitter
also described a spike in domestic disinformation, or Americans
targeting fellow Americans with false or misleading information.
During the midterm elections
in the United States last year, most of the false content on its site
came from within the country itself, Twitter said. Many of the
misleading messages focused on voter suppression, with the company
deleting almost 6,000 tweets that included incorrect dates for the
election or that falsely claimed that Immigrations and Customs
Enforcement was patrolling polling stations.
Twitter
users posted 99 million tweets about the midterms — more than the
social media company has observed during any prior election, Mr. Monje
said.
The company said it was still
finding new suspicious activity by Russians, and that it had found and
removed 418 accounts linked to Russia between last October and December.
Previously, Twitter removed 3,843 accounts linked to the Russian
government-associated troll farm called the Internet Research Agency.
The 418 new
accounts linked to Russia mimicked the behavior of the 3,843 accounts
that were run by the I.R.A. Yoel Roth, Twitter’s head of site integrity,
said in the blog post that the company could not prove that the new
accounts it discovered were run by the I.R.A.
Though
Twitter and Facebook announced their findings separately, the companies
— both under pressure to crack down on disinformation on their services
— collaborated on the investigation.
The
most successful and ambitious of the disinformation efforts detailed on
Thursday was believed to be an Iranian-led campaign that used Facebook
and Twitter to reach millions of people across dozens of countries.
The
Iranian campaign had sought to sway public discourse in countries
across the Middle East, Europe and Asia, Twitter and Facebook said. Some
of the social media accounts involved in the campaign had been active
for over a decade. Facebook said it had removed 783 pages, groups and
accounts with ties to Iran, while Twitter removed 2,617 Iranian-linked
accounts.
Facebook’s investigation
focused on pages tied to Iran that in some cases were nearly nine years
old. The page administrators and account owners claimed they were local
and posted items on topics like Israeli-Palestinian relations and the
conflicts in Syria and Yemen.
The
Iranian effort had a number of goals, according to the Atlantic
Council’s DFR Lab, which studies disinformation. The Facebook pages
“promoted or amplified views in line with Iranian government’s
international stances,” wrote the DFR lab in its initial analysis.
Researchers noticed that the content shared included a strong
pro-Iranian government bias, as well as an effort to advance Iranian
interests.
In several examples viewed
by the DFR lab, the campaign shared content as varied as
pro-Palestinian images and conspiracy theory videos that argued the
Sept. 11 attacks were an “inside job” executed by the government of the
United States.
Facebook shared information about the campaign with the lab before the posts were removed.
Last year, Facebook announced it had taken down two separate Iranian-linked disinformation campaigns. In October, the company said a
campaign originating in Iran had been targeting people in the United
States and Britain. In August, Facebook said it had found an influence operation that originated in Iran and Russia.
Two
other disinformation campaigns that Twitter removed were from
Venezuela, which is currently grappling with political turmoil as Juan Guaidó,
the opposition leader, has declared himself the country’s acting
president in a challenge to the incumbent, Nicolás Maduro. (Both men
have taken to Twitter to champion themselves.)
One
Venezuelan campaign that Twitter uncovered was made up of 764 accounts
that posted about American politics and the midterm elections, while
another network of 1,196 accounts posted political content targeted at
Venezuelan citizens.
Twitter was able
to determine that the domestic Venezuelan campaign was organized by the
Venezuelan government because of digital clues linking the accounts to
the country. The activity also followed specific guidelines that were
laid out in a troll farm guide compiled by the country’s government and
obtained by Bloomberg, a person familiar with the campaign said.
Twitter
has said it is difficult to definitively tie accounts to specific
countries or governments, though it uses information about how someone
logs in and what kinds of content is posted to the account to determine
its origin.
Twitter and Facebook made
their announcements Thursday as part of an effort to increase
transparency around the fake accounts the companies find on their
platforms. Twitter, for example, has published new data on the issue
periodically since last October as it has faced scrutiny over how its
service can be gamed to sway people’s thinking. Twitter said that it
challenges 8 million to 10 million suspicious accounts every week.
Twitter,
Facebook and Google have been criticized by lawmakers, regulators and
users around the world for not doing enough to curb disinformation.
Social media
executives, including Sheryl Sandberg, Facebook’s chief operating
officer, and Jack Dorsey, Twitter’s chief executive, have since been called to testify
about the problem before Congress. All have vowed to take measures to
minimize the distribution of disinformation on their sites, many by
using automated tools to detect fake and suspicious accounts.
“This
is an encouraging example of the type of collaboration we’re working to
build across industry,” said Nathaniel Gleicher, Facebook’s head of
cybersecurity policy.
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